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Technical Support Specialist

hace 2 semanas

Santa Cruz de Tenerife, Santa Cruz de Tenerife, España beBee Careers A tiempo completo
Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our operations department, you will play a crucial role in ensuring seamless payment experiences for our clients.

  • Key Responsibilities:

  • Manage technical aspects of onboarding new merchants, ensuring smooth integration of payment solutions.

  • Work closely with merchants to gather technical requirements and configure payment systems to meet their needs.

  • Ensure all technical information and documentation are accurately recorded and maintained.

Requirements:

  • Proven experience in technical account management, integration, or support role, preferably within the payment industry.

  • Demonstrated ability to manage key accounts and provide exceptional technical support.

  • Experience with payment gateways, POS systems, Payment Service Directive v2 (PSD2), and other payment technologies is a must-have.