Remote Technical Support Specialist

hace 2 semanas


Santa Cruz de Tenerife, Santa Cruz de Tenerife, España beBee Careers A tiempo completo

Remote Technical Support Specialist Role

We are seeking an experienced Remote Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance to our clients and ensuring they get the most out of our platform.

Key Responsibilities:

  • Technical Assistance: Provide timely and effective technical assistance to clients via phone, email, or chat.
  • Configuration and Setup: Work with clients to configure and set up our platform to meet their specific needs.
  • Training and Onboarding: Develop and deliver training programs to help clients get the most out of our platform.
  • Troubleshooting and Problem-Solving: Identify and resolve technical issues quickly and efficiently.

Requirements:

  • Bachelor's Degree in Computer Science or related field
  • 2+ years of experience in technical support
  • Excellent communication and problem-solving skills
  • Familiarity with customer support software and tools
  • Ability to work independently and as part of a team

What We Offer:

  • Flexible Work Arrangements: Work from home and have the flexibility to create your own schedule.
  • Opportunities for Advancement: Career growth and opportunities for advancement within the company.
  • Competitive Salary and Benefits: A competitive salary and benefits package, including health insurance, retirement plan, and paid time off.


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