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Factory IT Solutions Lead

hace 2 meses


Madrid, Madrid, España JTI A tiempo completo
About the Role

We are seeking a highly skilled IT Business Solutions Manager to join our team at JTI. As a key member of our Factory Cluster IT team, you will be responsible for formulating and implementing IT solutions that drive business growth and transformation.

Key Responsibilities
  1. Business Relationship Management:
    - Develop and maintain strong relationships with business stakeholders to understand their needs and requirements.
    - Collaborate with cross-functional teams to design and deliver IT solutions that meet business objectives.
    - Evaluate current and anticipated demand for IT solutions and services, and provide recommendations for resource allocation and capacity planning.
  2. Cluster and Programs Participation:
    - Analyze business demands and develop solutions to meet those needs.
    - Manage projects and changes related to local applications and global projects delivery for the Factory Cluster scope.
    - Provide IT support for local applications and instances of global applications.
    - Serve as the IT Single Point of Contact (SPOC) for local and cluster GSC departments.
    - Manage vendors, security, business continuity, compliance, and governance for the home location.
    - Specialize in at least one global Solution-Delivery or Must-Do Deployment Program.
    - Implement strategic Must-Do's across GSC factories.
    - Deliver expert services (D&A, UX, GSC specific solutions) among all GSC factories.
    - Collaborate with BTS teams to ensure key Global GSC IT Solutions are maintained and supported properly for stable service.
    - Realize synergies and define applicable program standards for Factory IT.
  3. Project Management:
    - Provide project-related inputs to complete Factory/Delivery-Deployment Program's TDT/ASP/LE/OL submissions.
    - Own project budget and execution during solution implementation.
    - Design and deliver scalable/global program solutions across factories in collaboration with respective BTS and other D&IT teams.
    - Drive the evaluation of existing solutions and recommend scale-out of solutions to optimize expected benefits and total cost of ownership.
    - Support the evaluation and selection of qualified 3rd-party IT suppliers to support solution design and delivery.
    - Build strong partnerships and ensure timely solution delivery, adherence to JTI quality standards, and fulfillment of agreed-upon project commitments and contractual obligations.
  4. People Leadership:
    - Lead the IT Business Solutions team members, ensuring they are well-equipped to deliver high-quality performance and provide development opportunities to enhance their overall capabilities.
    - Support line managers in driving talent management initiatives.
    - Ensure compliance with HR policies and procedures.
    - Manage 3rd-party project resources and ensure they adhere to relevant JTI policies and procedures.
  5. Other: Security, Business Continuity, Compliance & Governance:
    - Support the IT Lead in securing early IT involvement in technology-related initiatives and ensuring alignment with Corporate IT standards, policies, and procedures, and applicable J-Sox and IT risk controls, to reduce technology risk.
    - Provide change management governance and ensure that subsequent solution change requests are backed by a solid business case, preserve solution integrity, and are in line with the underlying solution architecture.
    - Ensure transparency and visibility of system-related changes and decisions.
    - Ensure that BAP/Memo submission and PR/PO/invoicing are in line with Operating Guidelines and PPO policies and procedures.
    - Review supplier performance evaluation to serve as valuable input into subsequent contractual review and negotiation.
Requirements
  • University Degree or equivalent qualifications in Computer studies.
  • 3+ years' experience in the IT discipline with 1+ of those years in IT Management of Business Solutions teams (including people management).
  • Preferred background of employment experience in multinational companies.
  • Good working knowledge of business and related processes in FMCG industry.
  • Excellent English (both written and verbal) and fluent Spanish.
  • Experience in Supply Chain related applications/solutions.
  • Experience in new technologies catering for D&A, UX, Power Platform.
  • Business process and requirements analysis.
  • Solutions design and related architecture, including but not limited to application design methodology (agile/waterfall), interface design, capacity planning, scalability.