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Factory IT Solutions Lead
hace 2 meses
We are seeking a highly skilled IT Business Solutions Manager to join our team at JTI. As a key member of our Factory Cluster IT team, you will be responsible for formulating and implementing IT solutions that drive business growth and transformation.
Key Responsibilities- Business Relationship Management:
- Develop and maintain strong relationships with business stakeholders to understand their needs and requirements.
- Collaborate with cross-functional teams to design and deliver IT solutions that meet business objectives.
- Evaluate current and anticipated demand for IT solutions and services, and provide recommendations for resource allocation and capacity planning. - Cluster and Programs Participation:
- Analyze business demands and develop solutions to meet those needs.
- Manage projects and changes related to local applications and global projects delivery for the Factory Cluster scope.
- Provide IT support for local applications and instances of global applications.
- Serve as the IT Single Point of Contact (SPOC) for local and cluster GSC departments.
- Manage vendors, security, business continuity, compliance, and governance for the home location.
- Specialize in at least one global Solution-Delivery or Must-Do Deployment Program.
- Implement strategic Must-Do's across GSC factories.
- Deliver expert services (D&A, UX, GSC specific solutions) among all GSC factories.
- Collaborate with BTS teams to ensure key Global GSC IT Solutions are maintained and supported properly for stable service.
- Realize synergies and define applicable program standards for Factory IT. - Project Management:
- Provide project-related inputs to complete Factory/Delivery-Deployment Program's TDT/ASP/LE/OL submissions.
- Own project budget and execution during solution implementation.
- Design and deliver scalable/global program solutions across factories in collaboration with respective BTS and other D&IT teams.
- Drive the evaluation of existing solutions and recommend scale-out of solutions to optimize expected benefits and total cost of ownership.
- Support the evaluation and selection of qualified 3rd-party IT suppliers to support solution design and delivery.
- Build strong partnerships and ensure timely solution delivery, adherence to JTI quality standards, and fulfillment of agreed-upon project commitments and contractual obligations. - People Leadership:
- Lead the IT Business Solutions team members, ensuring they are well-equipped to deliver high-quality performance and provide development opportunities to enhance their overall capabilities.
- Support line managers in driving talent management initiatives.
- Ensure compliance with HR policies and procedures.
- Manage 3rd-party project resources and ensure they adhere to relevant JTI policies and procedures. - Other: Security, Business Continuity, Compliance & Governance:
- Support the IT Lead in securing early IT involvement in technology-related initiatives and ensuring alignment with Corporate IT standards, policies, and procedures, and applicable J-Sox and IT risk controls, to reduce technology risk.
- Provide change management governance and ensure that subsequent solution change requests are backed by a solid business case, preserve solution integrity, and are in line with the underlying solution architecture.
- Ensure transparency and visibility of system-related changes and decisions.
- Ensure that BAP/Memo submission and PR/PO/invoicing are in line with Operating Guidelines and PPO policies and procedures.
- Review supplier performance evaluation to serve as valuable input into subsequent contractual review and negotiation.
- University Degree or equivalent qualifications in Computer studies.
- 3+ years' experience in the IT discipline with 1+ of those years in IT Management of Business Solutions teams (including people management).
- Preferred background of employment experience in multinational companies.
- Good working knowledge of business and related processes in FMCG industry.
- Excellent English (both written and verbal) and fluent Spanish.
- Experience in Supply Chain related applications/solutions.
- Experience in new technologies catering for D&A, UX, Power Platform.
- Business process and requirements analysis.
- Solutions design and related architecture, including but not limited to application design methodology (agile/waterfall), interface design, capacity planning, scalability.