Operations Quality Control Specialist

hace 1 día


Barcelona, Barcelona, España N26 A tiempo completo
About the Opportunity

We are seeking a motivated and dependable professional to join our Operations Quality Assurance team. In this role, you will become part of an international team dedicated to evaluating, reporting, and enhancing the quality of our banking operations.

In this position, you will:

  • Conduct quality reviews: Ensure our teams' work meets high standards through ongoing assessments and quality checks.
  • Monitor vendor performance: Evaluate and track vendor effectiveness, providing regular performance updates and insights.
  • Offer strategic feedback and guidance: Share meaningful feedback with our internal teams and vendors to promote improvement and oversee their progress.
  • Drive improvement initiatives: Identify opportunities for enhancement and collaborate with teams to implement impactful solutions.

To be successful in this role, you should have prior experience in operations, Banking Operations, or other related operational roles that have equipped you with a strong understanding of process-driven environments.

Key Responsibilities
  • Ensure compliance with quality standards
  • Develop and implement quality control processes
  • Collaborate with cross-functional teams to drive improvement initiatives
  • Analyze data to identify areas for improvement

We offer a competitive salary of $85,000 per year, plus additional benefits such as a personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps, and public transportation.

You will have access to a Premium subscription on your personal N26 bank account, as well as subscriptions for friends and family members. Additionally, you will receive a high degree of autonomy and access to cutting-edge technologies, all while working with a friendly team of peers of diverse nationalities, life experiences, and backgrounds.



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