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hace 2 meses
About the Role:
The International Researcher/Research Coordinator will be responsible for conducting thorough qualitative research, including contextual inquiries, diary studies, concept testing, and usability studies, in partnership with UX Design and Product teams.
Key Responsibilities:
- Enhance qualitative data with quantitative findings to develop a holistic view of user behaviors and needs.
- Vet, partner, and lead outside agencies to conduct international localized research to support A Place For Rover, Inc.'s international expansion.
- Generate highly actionable insights and reports.
- Take a proactive role in educating and collaborating across teams to apply these insights, ensuring they resonate throughout the company.
- Work directly with product managers, UX designers, and other key stakeholders to define roadmaps and establish clear learning objectives.
- Join forces with teams like Data Analytics to select the most effective qualitative research methods and design comprehensive research plans aligned with specific business objectives.
- Bring expertise in psychology, human behavior, and user experience principles to enrich the team's knowledge and influence the broader company strategy.
- Spearhead research strategy, seamlessly integrating user research across product design and development processes.
- Collaborate cross-functionally to embed insights into every facet of the product experience.
Requirements:
- At least 3 years of experience as a user researcher in a business environment, with a strong focus on generative and exploratory research.
- A Bachelor's degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, or a related field, or equivalent practical experience.
- Proficiency with common user experience research tools (Figma, Maze, UserTesting & survey tools).
- Proficiency in conducting and partnering on research for international markets.
- Exceptional ability to articulate insights and strategies compellingly across various audiences and organizational levels.
- Comfort with ambiguity and a proven ability to establish processes and structures within a growing team.
- Excellence in written and asynchronous communication.
