Pharmaceutical Account Manager

hace 4 semanas

Barcelona, Barcelona, España Galderma A tiempo completo

About the Role

This is an exciting opportunity to join our team as a Supply Account Manager, where you will play a key role in implementing Key Account & Client Management plans and processes to retain and strengthen client relationships.

Key Responsibilities

  • Develop and implement a Contract Development and Manufacturing Organization strategy to drive business growth and customer satisfaction.
  • Map the customer journey for CDMO, identify areas for improvement, and implement governance to optimize customer experience.
  • Lead a mindset change within the organization to achieve CMO business results and goals.
  • Develop an infrastructure to support the Request for Quotation (RfQ) and Request for Proposal (RfP) processes within industry standards.
  • Develop the capabilities of the team to support the CDMO business.
  • Conduct customer surveys to optimize performance.
  • Lead and coordinate local stakeholders in the key account management operational model, Quality, supply chain, regulatory, R&D, MS&T, finance, production, and other relevant areas.
  • Interface between the customers and our local manufacturing sites.
  • Responsible for maintaining a profitable margin for the CMO business.
  • Ensure optimal operational efficiency and performance through continuous improvements throughout the value chain of hospital products.

Requirements

  • Strong 10 years of pharmaceutical experience in commercial and strategic planning.
  • Prior experience in the CDMO Pharmaceutical industry is required.
  • B2B pharmaceutical industry experience.
  • Demonstrated ability to organize, lead, and execute various assignments and action plans, driving for results and managing complex projects.
  • Strong leadership capabilities and the ability to lead a global organization.
  • Executive presence with a proven ability to influence others.
  • Effective communication skills across different levels of the organization.
  • Proven track record of successful negotiations with customers.
  • Strong strategic agility and business acumen.
  • High potential for professional development.

What We Offer

  • You will be working for an organization that values diversity and inclusion and believes in delivering better outcomes by reflecting the perspectives of our diverse customer base.
  • You will receive a competitive compensation package with a bonus structure and extended benefit package.
  • You will be able to work in a hybrid work culture.
  • You will participate in feedback loops, during which a personalized career path will be established.
  • You will be joining a growing company that believes in ownership from day one, where everyone is empowered to grow and take on accountability.

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