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Senior Project Manager

hace 2 meses

Barcelona, Barcelona, España MioDottore A tiempo completo

About MioDottore

MioDottore is a leading healthcare technology company that empowers patients and doctors to improve the healthcare experience. With a strong focus on innovation and user feedback, we are committed to making a positive impact on people's lives.

Job Summary

We are seeking a highly skilled Senior Project Manager to join our team. As a Senior Project Manager, you will be responsible for overseeing and managing projects aimed at improving patient support and satisfaction. Your role will involve bringing new ideas and solutions to our developing areas, with a strong focus on understanding user feedback and implementing policies, guidelines, and content that resonate with our target audience.

Key Responsibilities

  1. Project Leadership: Lead and manage cross-functional projects, ensuring they align with strategic goals and are delivered on time and within budget.
  2. Data-Driven Decision Making: Utilize SQL and project management tools to analyze data, create reports, and provide actionable insights for continuous improvement.
  3. Content and Policy Management: Develop and implement policies, guidelines, and content that enhance the customer experience and reflect user feedback.
  4. Innovation and Problem Solving: Bring new ideas and solutions to the table, addressing challenges proactively and strategically.
  5. Automation and Machine Learning: Leverage automation and machine learning technologies to streamline processes and improve efficiency.
  6. User Feedback Loop: Propose user feedback loops to ensure customer needs and expectations are met.
  7. Collaboration and Communication: Work closely with internal teams, including product, marketing, and customer service, to share insights and drive initiatives.
  8. Operational Excellence: Oversee daily operations to ensure efficiency, compliance, and alignment with company policies and procedures.
  9. Project Planning and Execution: Develop comprehensive project plans specifying goals, timelines, resources, and budget requirements.

Requirements

To be successful in this role, you will need:

  • Proven experience in project management or a related role, preferably in tech companies.
  • Strong analytical skills with SQL knowledge.
  • Proficiency in project management tools (e.g., JIRA, Trello).
  • Knowledge of programming logic and ability to perform basic coding tasks.
  • Understanding of AI basics and experience with automation and machine learning.
  • Excellent communication, negotiation, and interpersonal skills.
  • Experience with user feedback analysis and continuous improvement methodologies.
  • Being flexible and possessing problem-solving skills.
  • Fluency in English is mandatory; Spanish is a plus.

What We Offer

We offer a competitive remuneration and benefits system, flexible working hours, paid time off, and additional paid holiday on your birthday or work anniversary. We also provide health insurance and access to iFeel, a technological platform for mental wellness offering online psychological support and counseling.