Data Insights Specialist

hace 2 días


Laza, Orense, España Cpm International A tiempo completo
Job Description

Cpm International is a leading provider of customer service, sales, and technical support solutions with a presence in over 30 countries.

Salary Information

The estimated annual salary for this position ranges from €24,000 to €28,000 gross per year, depending on experience.

Key Responsibilities
  • Design, develop, and maintain insightful reports and dashboards to uncover trends, optimize operations, and inform strategic decisions.
  • Owning and coordinating all campaign reporting, ensuring processes are updated and easily accessible.
  • Implementing and following agreed-upon processes for new and existing accounts.
  • Delivering timely, accurate, and detailed reports to clients and internal teams.
  • Creating monthly or quarterly business reviews to identify trends and opportunities.
  • Proposing innovative solutions to optimize operations and meet client and company goals.
  • Keeping stakeholders informed about campaign progress and potential impacts.
  • Building strong relationships with clients and addressing their needs.
Requirements
  • Fuency in English (written and spoken).
  • Strong analytical and problem-solving skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Excellent written and verbal communication skills.
  • Advanced Excel skills and knowledge of data management tools.
  • Experience in data analysis and interpretation.
  • Self-motivated and able to work independently.
Benefits

This role offers a range of benefits, including:

  • A temporary contract with a 1-month probation period.
  • An opportunity to work in a hybrid environment, with 4 days per month spent at the office in Barcelona (La Sagrera).
  • Training and development opportunities.
  • Confidential counselling and resources.
  • Exclusive offers and rewards.
  • Discounted health insurance.
  • LinkedIn learning and certifications.
  • A referral program.


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