Global Technical Program Manager, Enterprise Procurement and Customer Experience

hace 2 días


Madrid, Madrid, España Amazon A tiempo completo

About Amazon Business
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At Amazon Business, we're revolutionizing the way businesses buy and sell. With a vast selection of products and unique features tailored to business needs, we're transforming the procurement experience.
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We're looking for a Senior Technical Program Manager to join our team and help us drive innovation in enterprise procurement and customer experience. As a key member of our organization, you'll be responsible for enabling innovative technology solutions that directly improve buyer experience around the world, impacting a multi-billion dollar business.
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The Role
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You will work closely with engineering, business, and operations teams to ensure smooth coordination, execution, and launch of new features for Amazon's retail websites. You will manage multiple competing cross-functional projects/programs simultaneously on a global scale, interacting with engineers, technicians, project managers, and senior management daily. Your hands-on approach will drive the delivery of critical business initiatives, managing all aspects of the project from planning to implementation.
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Key responsibilities include:
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  • Managing programs across cross-functional teams, building processes, and coordinating release schedules.
  • Defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership.
  • Enabling solutions that reach millions of new customers worldwide, providing them with a world-class shopping experience.

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Requirements
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To succeed in this role, you'll need:
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  • 7+ years of working directly with engineering teams experience.
  • 5+ years of technical product or program management experience.
  • 3+ years of software development experience.

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Preferred qualifications include 5+ years of project management disciplines, including scope, schedule, budget, quality, risk, and critical path management experience, as well as experience managing projects across cross-functional teams and defining KPIs/SLAs. A strong track record of driving successful projects and delivering results under tight deadlines is essential.
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What We Offer
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At Amazon Business, we offer a dynamic and inclusive work environment that fosters creativity, collaboration, and growth. Our employees enjoy a competitive salary package, including an estimated $175,000 annual salary, as well as access to cutting-edge technology, training, and development opportunities. If you're passionate about innovation, customer experience, and making a significant impact, we encourage you to apply for this exciting opportunity.

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