Technical Support Consultant
hace 6 días
**About the Role**
We are seeking a highly motivated and skilled Technical Support Consultant to join our team at SupportYourApp Inc. As a Technical Support Consultant, you will play a critical role in providing exceptional customer support to our clients across the globe.
**Key Responsibilities**
- Work closely with our clients' sales teams to manage inbound leads and outbound prospecting activities
- Utilize our tech stack to set up qualified appointments and achieve sales targets
- Build strong relationships with sales representatives and pre-sales engineers to qualify and nurture opportunities
- Participate in regular sales meetings to discuss company updates and business reviews
- Continuously learn and stay up-to-date with competitive products and market trends
**Requirements**
- Excellent German and English communication skills (at least C1 for both spoken and written)
- 2-3 years of experience in Business Development and Sales
- Proven experience with the MEDDPICC methodology
- Familiarity with sales systems such as Salesforce, Salesloft, and Sales Navigator
- Self-motivated and proactive team player with innovative ideas
**What We Offer**
- Fixed schedule, Monday–Friday, 9am–5pm, CET
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
**About Us**
SupportYourApp Inc. is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences.
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