Digital Transformation Service Portfolio Lead
hace 3 semanas
Job Summary
The role of Digital Transformation Service Portfolio Lead involves strategic planning and management of product support or solution portfolios throughout their entire lifecycle. This includes aligning them with pricing strategies and ensuring seamless service delivery, driving revenue and margin contributions from a diverse portfolio, and continuous enhancements to business performance.
Responsibilities
- Leads and cultivates the planning of product support or solution portfolios, ensuring alignment with pricing strategies, seamless end-to-end service delivery, and readiness for sales, along with associated processes.
- Assumes responsibility for the revenue and margin contributions of a portfolio comprising more than one solution or service.
- Shapes and executes the function's vision, facilitates customers in their business transformation, and realizes tangible business value from IT investments.
- Represents services within product or solution portfolio core teams and incorporates service requirements into various product development stages.
- Conducts thorough business analysis, identifies root causes, and formulates recommendations and solutions to drive enhancements in business performance.
- Collaborates across regions, geographies, and global teams to formulate and implement innovative services, solutions, or programs and their associated processes.
- Leads intricate cross-functional initiatives with significant impact on the services business.
- Ensures delivery teams are provided necessary guidance to drive accountability and successful program execution.
- Provides mentorship and guidance to lower-level employees, ensuring operational and strategic plans realization.
Requirements
- Four-year or Graduate Degree in Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 10+ years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.
Benefits
This position offers a competitive salary range of $120,000 - $180,000 per annum, depending on qualifications and experience.
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