Industrial Reliability Strategist

hace 2 días


Sevilla, Sevilla, España Kyoto Group A tiempo completo

About the Role

The Industrial Reliability Strategist plays a pivotal role in ensuring the optimal performance and customer satisfaction of Heatcube installations worldwide. This strategic leader will develop and execute comprehensive operational strategies, oversee global activities, and manage service agreements to guarantee exceptional results.

Key Responsibilities:

  • O&M Strategy Development: Collaborate with the Chief Engineering and Technology Officer to create a thorough Operations & Maintenance (O&M) strategy that aligns with Kyoto's business objectives, ensuring long-term reliability and efficiency of Heatcube installations.
  • Commercial Strategy: Partner with the commercial team to formulate a commercial strategy focused on service offerings, performance agreements, and after-sales services, driving customer satisfaction and contributing to revenue growth.
  • Service Force Establishment: Build and lead a global service force capable of maintaining all Heatcube installations, ensuring full compliance with performance and service agreements to meet customer expectations.
  • Maintenance Oversight: Ensure timely and effective maintenance for all Heatcube units covered under service agreements, minimising downtime and optimising system performance through proactive and reactive maintenance approaches.
  • Operational Performance Management: Oversee the operational performance of all Heatcube installations under active performance agreements, ensuring they consistently meet or exceed established benchmarks.
  • Root Cause Analysis: Lead root cause analysis investigations to identify the underlying causes of breakdowns or operational issues with Heatcube installations, developing and implementing corrective and preventive measures to improve system reliability.
  • Customer Training: Deliver comprehensive training to customers before and after the Transfer of Custody, enhancing their ability to operate, maintain, and monitor Heatcube units effectively.
  • Customer Relationship Management: Foster strong relationships with customers to ensure their satisfaction, loyalty, and long-term partnership with Kyoto through consistent communication and a focus on customer-centric solutions.

Salary Range: $120,000 - $180,000 per annum

About Us: Kyoto Group is a leading provider of renewable thermal energy solutions, committed to empowering industries with sustainable heat solutions. We are passionate about revolutionising industrial process heat and reducing CO2 emissions.



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