Multilingual Customer Support Professional

hace 3 semanas


Madrid, Madrid, España Work International A tiempo completo

Company Overview: As a leading international company, Work International offers a unique chance to work with diverse cultures and languages. Our team is dedicated to providing exceptional customer service, and we're looking for a talented individual to join our team in the Czech Republic.

Job Description: We are seeking a highly skilled French-speaking Customer Support Consultant to handle customer inquiries via phone. This role involves working with Lufthansa passengers, answering questions regarding flight reservations, cancellations, and online check-in. Additionally, you will take calls in English from various countries, including Germany, Scandinavia, and the United States. The position is based in the Czech Republic and offers a remote work opportunity.

Required Skills and Qualifications: To succeed in this role, you must be fluent in French and have an intermediate level of English. Excellent communication, multitasking, and problem-solving skills are essential. Previous experience in customer service is a significant advantage.

Benefits: As a valued member of our team, you can expect a competitive salary, meal allowance, paid flight ticket, accommodation, and fixed salary + bonus. We also offer a professional and multicultural working environment, modern induction training, career path opportunities, and a contract focused on long-term relationships.

Salary: Based on industry standards and the location, we estimate the salary for this position to be around 40,000 CZK brutto per month (approximately $1,800 USD). This includes a base salary and performance-based bonuses.



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