Customer Service Representative

hace 1 mes


Martorell, Barcelona, España Greif A tiempo completo

At Greif, we're committed to providing exceptional customer service and support. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the best possible experience.

Key Responsibilities

  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless order fulfillment and customer satisfaction.
  • Communicate effectively with customers via phone, email, and online chat to provide top-level support and advance information on products or services.
  • Maintain accurate records of customer interactions, including inquiries, complaints, and comments.
  • Document the sales process from order reception to invoicing, ensuring all necessary information is captured.
  • Support inside and outside sales teams to drive business growth and customer satisfaction.
  • Stay up-to-date on product knowledge and industry trends to provide informed support to customers.

Requirements

  • Professional diploma in Business Administration and 4-5 years of experience in customer service or a related field.
  • Proficient in Spanish and high-level English writing and speaking skills.
  • Catalan speaker.
  • Demonstrated skills in verbal and written communications, problem-solving, and analytical thinking.
  • Proficient computer skills, including Microsoft Office and ERP systems.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

EEO Statement



  • Martorell, Barcelona, España Greif A tiempo completo

    Greif is a leading supplier of industrial packaging products and services, with a global footprint across more than 35 countries and 200-plus locations.Our Vision:Be the best performing customer service company in the world.Our Purpose:We create packaging solutions for life's essentials.Job Overview:Greif's Global Supply Chain (GSC) team plays a key role in...


  • Martorell, Barcelona, España Greif A tiempo completo

    Greif is a leading supplier of industrial packaging products and services with a global footprint across over 35 countries and 200-plus locations.Our Vision:Be the best performing customer service company in the world.Our Purpose:We create packaging solutions for life's essentials.Role Overview:We are searching for a Global Trade Compliance Regional Lead...


  • Martorell, Barcelona, España Greif A tiempo completo

    About GreifGreif is a leading global supplier of industrial packaging products and services, operating across over 35 countries and 200-plus locations.Our vision is to be the best performing customer service company in the world, while our purpose is to create packaging solutions for life's essentials.Role OverviewWe are seeking an experienced Strategic...

  • Category Lead

    hace 4 semanas


    Martorell, Barcelona, España Greif A tiempo completo

    Greif offers a great working environment and the opportunity to make an immediate impact at a company where professional growth is always welcome.Job Requisition #:Centralized Category Management SpecialistJob Description:Greif is a leading supplier of industrial packaging products and services, growing from its beginnings in Cleveland to a global footprint...


  • Martorell, Barcelona, España Greif A tiempo completo

    Greif offers a dynamic working environment with opportunities for immediate impact at a company that values innovative ideas.Job Requisition #:026220 Trade Compliance SpecialistJob Description:A leading supplier of industrial packaging products and services, Greif is growing from its beginnings in Cleveland, Ohio to a global footprint across more than 35...


  • Martorell, Barcelona, España Seat A tiempo completo

    Unlock Your PotentialWe are seeking an experienced professional to join our team at SEAT S.A.Company OverviewAbout UsAt SEAT S.A., we offer a dynamic and international work environment where you can grow professionally and personally.Our company is committed to innovation, quality, and customer satisfaction, making us a leader in the automotive...


  • Martorell, España Greif A tiempo completo

    Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome. Job Requisition #: 027872 Customer Services Representative (Open) **Job Description**: Key Responsibilities - Manage the demands of the commercial department in order to define the order of production according to the...


  • Martorell, España Greif A tiempo completo

    Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.Job Requisition #:027872 Customer Services Representative (Open)Job Description:Key ResponsibilitiesManage the demands of the commercial department in order to define the order of production according to the delivery...

  • Customer Service

    hace 2 meses


    Martorell, España Staffing by RAS A tiempo completo

    ¿Estás listo para formar parte de un equipo donde tu voz y tus ideas pueden transformar la experiência del cliente? En **RAS STAFFING**, expertos en selección directa, estamos en la búsqueda de un/a **CUSTOMER SERVICE** para unirse al equipo de servicio al cliente de una empresa de la industria alimenticia ubicada cerca de** MARTORELL**. **¿CUÁLES...

  • Rental Service Agent

    hace 5 meses


    Martorell, España Indie Campers A tiempo completo

    **ABOUT US** Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform,...


  • Martorell, España Indie Campers A tiempo completo

    **ABOUT US** Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. We have a global fleet of over 3,000 vehicles. In addition our...


  • Martorell, España Indie Campers A tiempo completo

    **ABOUT US** Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform,...


  • Martorell, España Indie Campers A tiempo completo

    **ABOUT US** Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform,...


  • Martorell, España Greif A tiempo completo

    Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome. Job Requisition # : 027554 PLC Electrical Engineer (Open) Job Description : Greif is a leading supplier of industrial packaging products and services, growing from its beginnings in Cleveland, Ohio, to a global footprint...

  • Project Manager

    hace 5 meses


    Martorell, España IT8 A tiempo completo

    **Exciting opportunity at IT8, your Engineering partner.** We provide a world-class service to bring engineering projects to life. Our +19 years of experience in automotive and logistics sectors make us an excellent partner to develop and deliver strategic technical projects worldwide. Our outstanding team of experts -based in US, Mexico, Spain, Germany...


  • Martorell, España Greif A tiempo completo

    Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.Job Requisition #:027554 PLC Electrical Engineer (Open)Job Description:Greif is a leading supplier of industrial packaging products and services, growing from its beginnings in Cleveland, Ohio, to a global footprint across...


  • Martorell, España Applus IDIADA A tiempo completo

    Company Description Applus+ IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. We have a large team of more than 2,700 professionals drawn from over 22 countries, as well as an international network of subsidiaries and...

  • Electronic Engineer

    hace 6 meses


    Martorell, España Applus IDIADA A tiempo completo

    Company Description Applus+ IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. We have a large team of more than 2,700 professionals drawn from over 22 countries, as well as an international network of subsidiaries and...

  • Electronic Engineer

    hace 6 meses


    Martorell, España Applus IDIADA A tiempo completo

    Company Description Applus+ IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. We have a large team of more than 2,700 professionals drawn from over 22 countries, as well as an international network of subsidiaries and...

  • Electronic Technician

    hace 6 meses


    Martorell, España Applus IDIADA A tiempo completo

    **Company Description** Applus+ IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. As a TOP Employer certified company, we have a large team of more than 3000 professionals drawn from over 22 countries, as well as an...

  • Category Manager

    hace 6 meses


    Martorell, España Greif A tiempo completo

    Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.Job Requisition #:026852 Category Manager (Open)Job Description:Greif is a leading supplier of industrial packaging products and services, growing from its beginnings in Cleveland, Ohio, to a global footprint across more...


  • Martorell, España Greif A tiempo completo

    Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.Job Requisition #:026220 Regional Trade Compliance Lead (Open)Job Description:Greif is a leading supplier of industrial packaging products and services, growing from its beginnings in Cleveland, Ohio, to a global footprint...