Senior UX Researcher

hace 3 días

Valencia, Valencia, España Hewlett Packard A tiempo completo
Senior UX Researcher & Data Analyst

Overview

As a Senior UX Researcher & Data Analyst within the HP Store, you will play a key role in shaping the future of HP Store experiences. You will collaborate with cross-functional teams to identify and drive product strategies, envision complex UX ecosystems, and inspire teams to push the boundaries of what's possible on a data-driven decision support approach.

You will apply your passion for our customer, brand, and craft to guide research and design processes to deliver measured outcomes. You will lead and mentor talented members of your team, and collaborate with leaders of other Design, Product, and Engineering teams to create innovative and profitable experiences within HP Store Global reach.

Key Responsibilities

  • Lead UX research and ensure solid deliverables are actioned and implemented via UX team
  • Empathize with consumers and our customers and translate their problems into opportunities
  • Analyze qualitative and quantitative data and offer actionable UX design guidelines solutions
  • Prioritize tasks and projects based on ROI & ease of implementation
  • Work with external HP organization to build upon the overall HP customer experiences and integrating companywide initiatives into the Store ecosystem

Requirements

  • Experience delivering winning experiences at scale across multiple platforms with particular emphasis on e-commerce
  • Strong instincts and outstanding intuition, yet always place data as our north star
  • Passion for clean design, fierce advocacy for the user, and commitment to creating elegantly simple user experiences from otherwise complex workflows
  • Ability to understand not just the execution side of design but also be an advocate for driving top and bottom-line growth by setting and achieving KPIs

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