Application Engineer II

hace 3 días

Madrid, Madrid, España Ansys A tiempo completo
Job Title: Application Engineer II

We are seeking a highly skilled Application Engineer II to join our team at Ansys. As an Application Engineer II, you will be responsible for providing technical support to customers, ensuring high-quality, timely customer service that results in improved customer satisfaction and productivity.

Key Responsibilities:
  • Apply engineering expertise and knowledge of Optics simulation techniques to provide exceptional technical support to customers.
  • Take ownership of customer problems, proactively engage with selected accounts to provide comprehensive Optics solutions.
  • Provide introductory and/or intermediate training classes and contribute to the delivery of professional services for projects.
  • Gather customer requirements to support the improvement of Ansys software and collaborate with the Ansys product development teams to translate these requirements into new product capabilities.
  • Participate in internal corporate initiatives to share knowledge and to create best practices, both within and outside the discipline.
Requirements:
  • BS or MS in Optical Engineering or a related field.
  • Minimum 2 years of professional experience in an engineering environment.
  • Logical problem-solving, strong interpersonal and communication skills with the ability to facilitate and conduct webinars and presentations to customers and a wide range of audiences.
  • Strong organizational and time management skills, possesses a sense of urgency.
  • Ability to work on multiple projects which are complex in nature across geographically diverse locations.
  • Projects a professional image and demonstrates business acumen, driven to succeed.
  • Hands-on experience in using commercial optical software tools (e.g. Zemax OpticStudio, Code V, LucidShape, Speos, LightTools, Lumerical...).
  • Demonstrated strong knowledge of Optical Theory.
  • Fluent in writing and speaking English.
  • Ability to travel up to 25% of time.
Preferred Qualifications:
  • Preferred education and years of professional experience in an engineering software environment: MS+5 or PhD+0.
  • A minimum of 1 year of experience in application engineering, customer support, or consulting services type customer facing roles.
  • Demonstrated ability to understand business requirements and translate these into an execution plan that delivers value and meets business goals.
  • Demonstrated skills using optical software Speos, Zemax OpticStudio and Lumerical.
  • Knowledge of some of the following fields is a plus:
  • CAD programs (Catia, NX, Creo, etc.).
  • Knowledge of material properties measurements.
  • Automotive industry or Aeronautics and/or experience in optics or illumination systems.

We are committed to creating and nurturing a workplace that fuels diversity, inclusion, equity, and belonging. We believe diverse thinking leads to better outcomes and welcome people from all backgrounds to join our team.

At Ansys, we are passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. We are a team of visionaries, innovators, and problem-solvers who strive to change the world with innovative technology and transformational solutions.

We are proud to have been recognized for our commitment to diversity, equity, and inclusion, as well as our innovative products and solutions. We are a Great Place to Work Certified company and have been recognized as one of the most responsible companies in the world.

Join us at Ansys and be part of a team that is shaping the future of engineering and technology.

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