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Technical Support Assistant
hace 3 semanas
We're looking for a Technical Support Assistant to join our team and provide technical assistance to our customers.
In this role, you will be responsible for:
- Providing technical assistance to customers via phone, email, or in-person
- Collaborating with internal teams to resolve customer issues
- Developing and maintaining knowledge of our products and services
- Staying up-to-date with industry developments and regulatory requirements
The successful candidate will have:
- Previous experience in a technical support role
- Excellent communication and interpersonal skills, with the ability to work independently and collaboratively
- Strong analytical and problem-solving skills, with the ability to think critically and creatively
- Advanced user-level skills in office programs (Office Suite)
- Excellent English language skills are essential, and French is desirable
We offer a range of benefits to support your career development and well-being:
- Flexible working arrangements, including remote work options
- Free language classes and training courses
- Health insurance
- Access to corporate facilities, including a paddle tennis court
- Meal and breakfast service
