Principal Network Architect
hace 2 semanas
About Gartner IT
Gartner IT is a world-class team of skilled engineers who build innovative digital solutions to support our colleagues and clients. We make a significant organizational impact by delivering cutting-edge technology solutions that power Gartner.
Our Culture
We value a culture of continuous innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. Our team is passionate about delivering high-quality solutions that meet the evolving needs of our business.
About this Role
We are seeking a Principal Network Engineer (Network Performance) who will play a critical role in supporting the production and operations of our conferences IT platforms and our enterprise network (both cloud & on-prem). The successful candidate will work closely with network operations team members to ensure smooth operation of the network infrastructure by optimizing and maintaining its high performance and reliability.
Key Responsibilities
- As part of the SRE scrum team, troubleshoot and resolve complex network performance and reliability issues, working closely with network operations and engineering teams.
- Function as a subject matter expert in utilizing NPM tools to drive forensics on network performance and reliability issues that impact optimal end-user experience and/or application health.
- Work closely with the Conference Network team and also Enterprise Network team to maintain/enhance a comprehensive knowledge of the systems and infrastructure.
- Collaborate with the Observability team to maintain/improve dashboard/alerting posture.
- Monitor operational dashboards and alerts during conferences and respond to alerts.
- Collaborate to develop/design chaos test cases that effectively simulate real-world scenarios, identify potential vulnerabilities and areas for improvement.
- Execute chaos tests, analyze using NPM, APM, and other monitoring tools to identify performance and stability issues.
- Utilize breadth of knowledge and experience to accurately connect the dots between application and network performance issues.
- Utilize strong network forensics knowledge to cross-train other IT engineers.
- Use data-driven analysis to drive continuous improvement in network observability, performance, reliability, and resilience.
- Perform analytics on previous incidents to understand root causes and use automation to detect problems faster, reduce the probability and/or impact of problem recurrence where possible.
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