Air Import Coordinator
hace 3 días
Scope of Position: Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Air Department.
Key Responsibilities:
- Ensure smooth and timely freight process flow
- Accurately and timely enter data into our operating system
- Track and trace Air Import files as required
- Utilize Workflows on a daily basis
- Ensure timely delivery of freight to customers for Import shipments
- Ensure documents are timely sent to customer or broker for customs purposes
- Accurately and timely bill clients and Service Providers
- Interact with customers to arrange international shipments, meeting customer service standards
- Contribute to maintaining strong relationships with suppliers (airlines, trucking companies, and others)
- Meet compliance at all times to regulations, including internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements
Requirements:
- 2 years of related experience and/or practices; or equivalent combination of education and experience
- Understanding of air documentation process a plus
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Pro-active, strong organizational skills
- Good computer skills (Excel, Word, PowerPoint)
- IATA certification (preferred)
- Fluent in English (will be tested)
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