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Tech Conversational AI Lead

hace 2 meses


Barcelona, Barcelona, España Axa A tiempo completo
About the Role

We are seeking a highly skilled Tech Conversational AI Lead to join our team at Axa Partners. As a key member of our Data & Innovation Office, you will play a pivotal role in driving the technical strategy and roadmap for our Conversational AI solutions.

Key Responsibilities
  • Technical Strategy and Roadmap: Define and implement the technical strategy and roadmap for Conversational AI solutions, in collaboration with the head of the Automation & AI and the architecture team.
  • Compliance and Governance: Ensure the compliance of Conversational AI solutions with architecture, security, data privacy, and quality standards, as well as regulatory and contractual requirements.
  • Technical Management: Manage the technical aspects of Conversational AI solutions, including infrastructure, configuration, integration, performance, scalability, availability, monitoring, and troubleshooting.
  • Technical Guidance and Support: Provide technical guidance and support to the Conversational AI, Data Science & AI team, as well as business units, on best practices and the latest trends of Conversational AI solutions.
  • Technology Evaluation and Adoption: Identify and evaluate new Conversational AI technologies and solutions that can bring value and innovation to Axa Partners.
  • Proof of Concept and Value Projects: Lead and execute PoC & PoV projects on Conversational AI, in collaboration with internal and external stakeholders, to demonstrate the feasibility and value of innovative solutions.
  • Business Case Development: Support the development of business cases for Conversational AI use cases and solutions.
Requirements
  • Education: Bachelor's degree or higher in Computer Science, Engineering, or related field.
  • Experience: 6 years of experience in IT, with a focus on Conversational AI solutions, such as chatbots, voicebots, NLP, NLU, NLG.
  • Technical Skills: Solid knowledge of Conversational AI technologies and platforms, such as Dialogflow, Microsoft Bot Framework, and a good understanding of NLP/NLU/NLG technology.