Senior Mice Consultant
hace 1 semana
Join Patterson Group as a Senior Mice Consultant in our Madrid office and be part of a dynamic team that delivers exceptional experiences for our clients.
Key Responsibilities:- Develop and maintain a strong portfolio of MICE clients, building solid relationships and trust while continuously growing it.
- Act as the primary point of contact between clients and Patterson Group, providing personalized advice and solutions to meet their needs.
- Design, plan, and coordinate group events and trips, ensuring every detail is meticulously organized.
- Collaborate with suppliers and partners to guarantee the availability and quality of services and products required.
- Negotiate preferential rates and conditions with suppliers to ensure exceptional experiences for clients.
- Ensure the successful execution of MICE projects, overseeing logistics and resolving any issues that may arise.
- Conduct post-event follow-up to evaluate client satisfaction and gather feedback for continuous improvement.
- Proven experience in MICE project management and a portfolio of clients in the industry.
- Deep knowledge of the MICE travel industry and its trends.
- Excellent communication, negotiation, and customer service skills.
- Passion for creating memorable experiences and innovative solutions.
- Ability to work independently and as part of a team.
Higher education or university degree in Tourism, Business Administration, or related fields.
Benefits:Patterson Group offers:
- Full-time, flexible schedule, and 2 days of remote work per week.
- 22 days of vacation, including December 24 and 31.
- Indefinite contract and private medical insurance included in your gross salary.
- In-house and online continuous training.
- Personalized career development plan and long-term project within the company.
- Social benefits: Sodexo program for restaurants, transportation, and childcare.
- Great team and amazing work environment.
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