Process Improvement Specialist

hace 4 semanas

Tarragona, Tarragona, España Amazon A tiempo completo
About the Role

As a Process Improvement Manager at Amazon, you will play a critical role in streamlining and elevating our processes to drive operational excellence. You will work closely with management teams to identify areas for improvement and develop strategies to enhance customer service, productivity, and quality.

Key Responsibilities
  • Plan and implement continuous improvement initiatives to innovate the driver experience and improve process efficiency.
  • Audit processes for compliance and work to close any gaps.
  • Analyze feedback and use data to drive process improvements at the site.
  • Work with station management and other stakeholders to identify and solve process-related issues.
A Day in the Life

As a Process Improvement Manager, you will be at the forefront of making Amazon's logistics better. You will run observations and audits to identify areas for improvement and recommend changes to enhance processes. You will use your project management and stakeholder management skills to implement new processes and drive operational efficiency.

Requirements
  • A degree in business, supply chain, transportation, economics, or a technical field.
  • Relevant experience in using data or anecdotal evidence to influence business decisions.
  • Relevant experience of communicating with a wide range of stakeholders, including peers and leadership.
Preferred Qualifications

Experience in Lean, Six Sigma, and Kaizen techniques. Experience with supporting tools such as Minitab, JMP, MS Excel, and MS Access.

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