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Underwriting Operations Specialist

hace 2 meses

Madrid, Madrid, España Chubb A tiempo completo

Job Summary

We are seeking an experienced Underwriting Operations Technician to join our Nordics team based in Madrid. The successful candidate will provide consistent and efficient end-to-end support for online and offline business handled in the UWR Centre, as well as support for language-dependent tasks in branch.

Key Responsibilities

  • Support rules-based branch activities that require language skills and technical ability.
  • Input relevant information in rating tools, maintaining data quality through accurate input.
  • Operational support for underwriters for online and offline business in the Hub.
  • Manage broker queries in relation to online and offline business and build good working relationships with local brokers.
  • Owning the centralized processes of Operations QA and reporting.
  • To work within the framework of our ethical and service standards.

Requirements

  • Native or advanced level in Swedish and/or Danish.
  • Professional language skills in English.
  • Previous experience in an underwriting support role is a plus.
  • Insurance background is preferred.
  • Competent in Microsoft Office – especially Excel.
  • Strong customer service skills and customer-centric attitude.
  • Strong attention to detail and the desire to deliver and improve quality.
  • Problem resolution and decision-making skills.
  • Ability to work in a team environment as well as on own initiative.

What We Offer

  • 30+ days of vacation a year.
  • 2 days working from home option + additional flexible days.
  • Working from home allowance.
  • Entry time flexibility.
  • Private medical insurance.
  • Life and accident insurance.
  • Meal allowance.
  • Pension plan.
  • Stock purchase plan.
  • Flexible compensation scheme.
  • Gympass Employee assistance program.
  • Comprehensive Learning & Development offer.

Our Core Values

  • Integrity.
  • Client Focus.
  • Respect.
  • Excellence.
  • Teamwork.

Diversity & Inclusion

We consider our people our chief competitive advantage and treat colleagues, candidates, clients, and business partners with equality, fairness, and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Equal Opportunity Statement

We are an equal opportunity employer and welcome applications from all qualified candidates.