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International Researcher/Research Coordinator
hace 2 meses
Rover is seeking a highly skilled User Experience Researcher to join our Product Design team in Barcelona, Spain. As a key member of our team, you will be responsible for conducting qualitative and quantitative research to inform product decisions and drive innovation in our international operations.
Key Responsibilities- Conduct thorough qualitative research, including contextual inquiries, diary studies, concept testing, and usability studies, in partnership with UX Design and Product teams.
- Enhance qualitative data with quantitative findings to develop a holistic view of user behaviors and needs.
- Vet, partner, and lead outside agencies to conduct international localized research to support Rover's international expansion.
- Generate highly actionable insights and reports, and take a proactive role in educating and collaborating across teams to apply these insights, ensuring they resonate throughout the company.
- Work directly with product managers, UX designers, and other key stakeholders to define roadmaps and establish clear learning objectives.
- Join forces with teams like Data Analytics to select the most effective qualitative research methods and design comprehensive research plans aligned with specific business objectives.
- At least 3 years of experience as a user researcher in a business environment, with a strong focus on generative and exploratory research.
- Bachelor's degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, or a related field, or equivalent practical experience.
- Proficiency with common user experience research tools (Figma, Maze, UserTesting & survey tools).
- Proficiency in conducting and partnering on research for international markets.
- Exceptional ability to articulate insights and strategies compellingly across various audiences and organizational levels.
- Comfort with ambiguity and a proven ability to establish processes and structures within a growing team.
- Excellence in written and asynchronous communication.
- Experience with marketing or research agencies.
- Experience responding to or crafting RFPs.
- Fluency in multiple languages, especially German, Spanish, French, or Italian, is highly desirable.
Rover is an equal-opportunity employer committed to promoting a diverse, inclusive, and inventive environment with the best employees. We're driven by seeing our people succeed and grow, and we work to ensure everyone contributes to their fullest potential. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations, and ordinances.
