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Field Service Engineer

hace 2 meses

Alcobendas, Madrid, España Beckman Coulter Life Sciences A tiempo completo

About the Role

We are seeking a highly skilled Field Service Engineer to join our team at Beckman Coulter Life Sciences. As a Field Service Engineer, you will be responsible for providing excellent support to our customers and maintaining our instrumentation and systems in hospitals.

Key Responsibilities

  • Develop and build knowledge to understand the industry, the company, the products, tools, and the team, supported with a clear Development Pathway program.
  • Be supported by a strong leadership team, involved in key projects to deliver successful installations for our customers that meet their requirements.
  • Complete troubleshooting, installation, validation, preventative maintenance, modifications, and repairs on Beckman Coulter LS (Flow Cytometry) equipment.
  • Support laboratory systems in clinical and research diagnostics, partnering with customers on technical issues and maximizing instrument usage.
  • Develop your project management skills in the context of installation projects.
  • Provide excellent and efficient support to Beckman Coulter's customers and Field service engineers, along with technical training.
  • Contribute your IT knowledge to installation projects and internal projects.
  • Maintain customer support logs and internal records in a timely manner, ordering parts and adhering to cycle times.
  • Work closely with our sales and office staff, providing consultancy on preventive maintenance, service contracts, and equipment solutions.
  • Develop a critical approach supported by DBS tools.

Requirements

  • Technical degree (technical engineering, biomedical engineering, instrumentation engineering, electrical engineering or related) and 3 years' experience in IVD.
  • Fluent in Spanish and English.
  • Interpersonal relationship and problem-solving skills.

Preferred Qualifications

  • Experience in IVD analyzers and Flow Cytometry Instruments.