Logistics Performance Analyst

hace 4 semanas


El Prat de Llobregat, Barcelona, España MediaMarktSaturn Retail Group A tiempo completo
About Us

MediaMarktSaturn Retail Group is a leading omnichannel retailer in Spain and Europe, specializing in consumer electronics and related services. With over 1,000 stores across 13 countries and a team of 52,000 employees, we strive to be our customers' first choice as a trusted retailer.

Job Summary

We are seeking a highly skilled Logistics Performance Analyst to join our team. As a key member of our logistics team, you will be responsible for monitoring carrier performance, ensuring compliance with service-level agreements, and implementing continuous improvement initiatives.

Key Responsibilities
  • Performance Monitoring & Reporting: Define and track Key Performance Indicators (KPIs) such as on-time delivery percentage, transit time, and shipment tracking accuracy. Create performance dashboards to regularly track carrier performance.
  • Issue Resolution: Establish a structured process for managing and resolving carrier performance issues. Collaborate with carriers to identify root causes of underperformance and implement corrective action.
  • Continuous Improvement: Regularly review carrier performance data to identify trends and areas for improvement. Organize regular business reviews with carriers to discuss performance and improvement strategies.
Requirements
  • 3-5 years of work experience in Logistics, Transport, Supply Chain, or similar.
  • Strong understanding of KPIs and performance management in logistics.
  • Experience with reporting tools and Excel for analysis purposes.
  • Self-starter with a sense of urgency and persistence; inquisitive mindset.
  • A passion for continuous process improvements and analytics.
  • Fluent written and spoken English and good level of German.
What We Offer
  • International teams and exciting tasks.
  • Employees discount and fitness collaborations.
  • Training and education.
  • Open corporate culture and teamwork.
  • Hybrid remote work.
  • Cantina.
  • Workday flexibility.


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