Travel Agent

We are seeking a skilled Customer Service Representative to join our team at BizAway. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through various communication channels, including phone, email, and chat.

Your primary goal will be to resolve customer concerns and create a seamless experience for our clients. You will be working closely with our platform to respond to client requests, enter customer information, and issue reservations or updates as needed.

To be successful in this role, you will need to possess excellent communication skills, both written and verbal, in Spanish (B2 and up). You should also be available to work in shifts, including evenings and weekends. A high school diploma or equivalent is required, and at least 3 years of previous experience in customer-facing roles is preferred.

We offer a competitive compensation package, including equity in the company, as well as opportunities for professional growth and development. Our team is multicultural and international, and we value diversity and inclusion in all aspects of our business.

Key responsibilities include:

• Responding to client requests through various communication channels
• Entering customer information into our system
• Issuing reservations or updates as needed
• Explaining rules and procedures to clients
• Providing exceptional customer service

We are an equal opportunities employer and welcome applications from all qualified candidates. Please submit your application, including your resume and a cover letter, to [insert contact information]."}