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Global Payroll Implementation Specialist
hace 2 meses
Remote is a pioneering company that specializes in providing global remote organizations with innovative solutions to employ anyone anywhere compliantly. Our mission is to make it possible for businesses to employ a global team by handling global payroll, benefits, taxes, and compliance.
Job SummaryWe are seeking a highly skilled Global Payroll Implementation Specialist to join our Global Payroll team. As a key member of our team, you will be responsible for implementing multiple new customers onto our Remote Global Payroll solution platform with accuracy and within agreed timescales.
Key Responsibilities- Serve as a primary point of contact for customers to set up and provide an accurate and seamless transition of their payroll to Remote products and services.
- Analyze customers' payroll needs and provide appropriate recommendations.
- Direct and manage the implementation of new customers from the start of the relationship, including obtaining all required customer and employee's payroll data information for new customer payroll set-ups per legal entity.
- Configuration of Remote Global Payroll system on a customer by customer basis.
- Coordination of parallel payroll runs.
- Verify payroll and tax set up is compliant with country specific government regulations.
- Coordination and communication of payroll Go-Live.
- Handing over an accurate payroll to our Remote Global Payroll Operations team.
- Effectively communicate with customers, teammates, supervisors and vendors in a timely and clear fashion.
- Establish and maintain positive customer working relationships, successfully contribute to high customer retention rates.
- Provide support and training to new customers and employees regarding payroll process and general country specific payroll needs.
- Provide customer focused interaction ensuring timely response, accurate information and effective follow-up on all customer and/or internal requests and/or issues.
- Maintain confidentiality of all customer and employee information.
- Help in the creation and maintenance of the process documentation.
- Experience in Global Payroll with Spain Payroll end to end process.
- Global Payroll Customer Implementation experience, with Spain payroll software.
- Excellent understanding of end-to-end payroll processes and HR.
- Work experience in regional / global payroll operations and statutory requirements.
- Excellent data management skills with high accuracy and attention to detail.
- Experienced in handling multiple projects with multiple stakeholders.
- An analytical mindset with great problem-solving abilities.
- Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
- Team player with the ability to work independently and take own responsibility.
- Customer-Care oriented mindset.
- Proficient in using Google Sheet or Excel.
- Ability to work within a MacBook Pro environment.
- You understand the need and idea to work largely asynchronously.
- You write and speak fluent English.
- Work from anywhere.
- Unlimited personal time off (minimum 4 weeks).
- Quarterly company-wide day off for self care.
- Flexible working hours (we are async).
- 16 weeks paid parental leave.
- Mental health support services.
- Stock options.
- Learning budget.
- Home office budget & IT equipment.
- Budget for local in-person social events or co-working spaces.
