Order Management Specialist

hace 1 mes


Tres Cantos, Madrid, España Trouw nutrition A tiempo completo
Job Description

As an E-ordering Specialist at Trouw Nutrition, you will play a crucial role in supporting the sales team and ensuring timely and proper delivery of orders to customers.

Key Responsibilities
  • Handle incoming orders and monitor their progress to ensure timely delivery.
  • Update product data in relevant systems to provide accurate information to customers and internal teams.
  • Manage customer records and handle all customer requests and orders in line with company policies and procedures.
  • Log and resolve customer problems and complaints within prescribed timescales to maintain customer confidence.
  • Contribute to the continuous improvement of processes and procedures to optimize department performance.
Requirements

To succeed in this role, you will need excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment.

You will also need to be proficient in using relevant systems and software to manage orders and customer data.

Additionally, you will need to be able to work under pressure and meet deadlines to ensure timely delivery of orders.



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