Product Manager

hace 6 días

Madrid Centro, Madrid, España Veolia Environnement A tiempo completo
Product Manager - European Services Team

About the Role:

We are seeking a highly skilled Product Manager to join our European Services Team. As a Product Manager, you will play a crucial role in driving business growth and operational excellence across our service offerings.

Key Responsibilities:

  1. Product Development: Collaborate with cross-functional teams to identify and evaluate new product or technology opportunities, aligning us with customer needs and market trends.
  2. Technical Expertise: Serve as a technical subject matter expert, providing guidance and support to teams in selecting the right products or technologies for their projects.
  3. Customer Engagement: Connect internal and external customers with relevant experts across our Products & Technology teams.
  4. Performance Monitoring: Develop and maintain efficient dashboards and reporting tools to track booking, revenue, and forecasts.
  5. Service Delivery: Monitor and analyse service performance metrics, customer feedback, and usage data to identify areas for improvement and drive continuous optimisation.
  6. Team Collaboration: Work closely with cross-functional teams, including sales, marketing, operations, and customer support, to ensure seamless service delivery and exceptional customer experience.
  7. Customer Advocacy: Represent the voice of the customer and advocate for their needs, ensuring customer insights drive product and technology decisions.
  8. Operational Support: Provide technical support and guidance to teams on quality, logistics, and other operational aspects related to product and technology implementation.
  9. Industry Knowledge: Stay up-to-date with industry trends, emerging technologies, and best practices in service delivery and product management.

Requirements:

  • Education: Bachelor's degree in Engineering, preferably in a water-related field, or equivalent experience.
  • Experience: Solid experience in project management and team leadership.
  • Skills: Strong understanding of service offerings, target markets, and customer needs within the European context.
  • Language: Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
  • Analytical Skills: Analytical and problem-solving skills, with the ability to analyse data and make data-driven decisions.
  • Customer Focus: Strong customer empathy and the ability to gather and interpret customer feedback.
  • Travel: Ability to travel frequently within Europe, with possibility of further afield on occasions.

About Veolia Environnement:

Veolia Environnement is a worldwide leader in water recovery, treatment, and reuse. We design and supply a range of water systems, from food and beverage applications to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment.

Why Join Us:

As an inclusive company, Veolia Environnement is committed to diversity and gives equal consideration to all applications, without discrimination.

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