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Head of Airport Automation Projects
hace 3 meses
The Senior Manager of Airport Automation is tasked with overseeing the execution of a diverse range of initiatives designed to improve customer satisfaction and operational effectiveness at the airports serviced by IAG airlines, encompassing both hub and non-hub locations. This position plays a pivotal role in spearheading the adoption of cutting-edge technologies such as biometrics, self-service kiosks, robotics, machine vision, and artificial intelligence, along with initiatives aimed at enhancing processes that yield benefits for the airlines within the group. The individual will be instrumental in fast-tracking the deployment of automation technologies across key airports as part of a transformative change strategy. Additionally, the role ensures alignment with IAG's strategic goals, business needs, regulatory requirements, and industry best practices.
Key Responsibilities
Responsibilities include, but are not limited to:
- Implement the program strategy, roadmap, and governance framework for airport automation in collaboration with the airlines within the group.
- Focus on identifying project benefits and measuring their impact.
- Build and maintain effective relationships with both internal and external stakeholders, including airport authorities, technology providers, and regulatory bodies.
- Facilitate the sharing of insights and best practices among the airlines in the group, ensuring successful strategies are replicated where applicable.
- Spot opportunities for CASK savings at hub and non-hub airports, whether through automation or process improvements.
- Lead and inspire a team of project managers, business analysts, technical specialists, and change managers.
- Collaborate closely with regional commercial and operational teams within IAG and the airlines to ensure that the benefits of automation and process enhancements are realized.
- Oversee the innovation pipeline from concept through discovery, trial, pilot, implementation, and scaling.
- Monitor and report on program progress, performance, quality, and outcomes.
- Develop and finalize category plans, business plans, financial plans, and automation programs.
- Ensure adherence to IAG's policies, procedures, standards, and values.
- Identify and implement continuous improvement initiatives and best practices for airport automation.
- Manage stakeholder relationships with suppliers, airports, ground handlers, and all operating companies, ensuring robust challenge while delivering on business plans.
- Foster effective working relationships with key interfaces across the Group and operating companies, including finance, legal, and other stakeholders.
Qualifications
Ideal candidates will possess:
- Experience in program or project management, ideally within the aviation, transportation, or technology sectors.
- A proven history of delivering complex, large-scale, and innovative solutions that align with customer needs and business objectives.
- Knowledge of airport operations, processes, and systems, alongside emerging technologies and trends in airport automation.
- Exceptional communication, presentation, negotiation, and influencing skills, capable of engaging effectively with senior executives, technical experts, and non-technical audiences.
- Demonstrated leadership, teamwork, problem-solving, and decision-making abilities, with a talent for inspiring, motivating, and empowering others.
- A strong reputation for executing change, backed by a credible and proven track record.
- A resilient character willing to take calculated risks for the benefit of the group, with an understanding that rapid learning from failures is essential. A proactive attitude with the ability to manage conflicting priorities among stakeholders.
- Highly developed interpersonal, advocacy, and communication skills to engage effectively with individuals and a range of stakeholders.
- Strong influencing and negotiation capabilities, consistently operating at a higher organizational level.
- Experience with commercial and financial processes to ensure the delivery and realization of benefits.
- The ability to build strong relationships and engage with stakeholders at all levels, both verbally and in writing.
- Capability to prioritize, maintain focus, and provide direction amidst constant ambiguity and change, utilizing knowledge, judgment, resilience, and courage to resolve conflicting priorities.
Candidates should be able to balance short-term improvements with long-term value creation, demonstrating ambition and a commitment to delivering results swiftly.
- Strong people management skills with the ability to inspire, lead, and deliver through high-performance teams.
- Proficiency in written and spoken English; Spanish is a plus.
Additional Information
What We Offer
- A challenging career in a dynamic, fast-paced environment within an exciting industry.
- The opportunity to work in a multicultural setting with excellent offices in various locations, promoting a work/life balance and offering numerous benefits typical of a global organization, including health insurance, pension plans, and performance bonuses.
- We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Benefits
- Competitive Annual Incentive Scheme
- Access to LinkedIn Learning Platform
- Comprehensive health insurance
- Life Cover
- Generous pension plan
- Cycle2Work program
- Electric car scheme
- Exclusive shopping discounts
- Eye test voucher
- Attractive travel discounts
- Press Reader
- And many more perks.