German Language Expert

hace 4 semanas

Madrid, Madrid, España Coachhub A tiempo completo

About CoachHub

CoachHub is a leading global digital coaching platform on a mission to democratize coaching for all career levels worldwide.

Job Summary

We are seeking an exceptional Client Experience Specialist to join our team. As the initial point of escalation for our German-speaking Coachees and Coaches, you will ensure a positive and seamless experience.

Key Responsibilities

  • Act as the primary contact for German-speaking Coachees and Coaches, providing clear and effective communication.
  • Ensure internal communications are transparent and well-coordinated, fostering clarity and coherence among various internal teams.
  • Utilize active listening principles to control conversations and focus on customer needs.

Requirements

We are looking for an individual with excellent communication skills, a customer-centric mindset, and a strong commitment to delivering great service.

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