Benefits Administrator

Job Summary:

Mass Markets is seeking a highly skilled Benefits Administrator to join our team. As a Benefits Administrator, you will be responsible for the management and administration of employee group benefits programs within the organization.

Key Responsibilities:

• Benefits Program Management: Administer all aspects of group benefits programs, including enrollment, changes, and terminations.
• Communication: Communicate group benefits options, changes, and updates to employees through various channels, including employee meetings, email communications, and online portals.
• Employee Support: Provide guidance and assistance to employees regarding benefit options, eligibility criteria, coverage details, and enrollment procedures.
• Vendor Management: Serve as the primary point of contact for benefit vendors, brokers, and third-party administrators.
• Compliance: Ensure compliance with federal, state, and local regulations governing group benefits programs, including ERISA, ACA, HIPAA, and COBRA.
• Record Keeping: Maintain accurate and up-to-date records of employee benefits elections, changes, and terminations in the HRIS or benefits administration system.
• Reporting: Generate reports and analyze data to monitor benefit utilization, costs, and trends.
• Employee Education: Conduct employee education sessions and workshops to promote awareness of available benefits and encourage participation.
• Policy Development: Assist in the development and implementation of benefit policies, procedures, and guidelines.

Requirements:

• Education: Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• Experience: Proven experience in benefits administration, HR operations, or related roles, preferably in a corporate environment.
• Skills: Thorough understanding of group benefits programs, regulations, and compliance requirements. Proficiency in benefits administration software, HRIS systems, and Microsoft Office Suite.
• Personal Qualities: Excellent attention to detail and accuracy in data entry and financial transactions. Strong analytical and problem-solving skills, with the ability to identify trends, patterns, and discrepancies. Effective communication and interpersonal skills, with the ability to collaborate across departments and interact with vendors and stakeholders.

What We Offer:

Mass Markets offers a competitive compensation package, professional development opportunities, and a collaborative work environment that values diversity and inclusion.