Benefits Administrator

MCI is seeking a highly motivated and detail-oriented Benefits Coordinator to join our team. As a Benefits Coordinator, you will be responsible for managing the administration and compliance of Canada Pension Plan (CPP) and Employment Insurance (EI) benefits for employees.

• Administer CPP and EI benefits for eligible employees, ensuring compliance with government regulations and company policies.
• Coordinate the enrollment process for CPP and EI benefits, including new hires, terminations, and changes in employment status.
• Calculate and deduct CPP and EI contributions from employee wages in accordance with statutory rates and income thresholds.
• Ensure accurate remittance of CPP and EI contributions to relevant government agencies within prescribed deadlines.
• Stay informed about updates and changes to CPP and EI regulations, guidelines, and reporting requirements.
• Prepare and submit required reports, filings, and documentation related to CPP and EI benefits to government authorities.
• Serve as a point of contact for employees regarding CPP and EI benefits, providing information, guidance, and assistance on eligibility criteria, coverage details, and claims processes.
• Address employee inquiries and resolve issues related to CPP and EI benefits in a timely and professional manner.
• Maintain accurate and up-to-date records of CPP and EI contributions, deductions, and payments.
• Ensure compliance with recordkeeping requirements and facilitate access to documentation for audits and reviews.
• Collaborate with HR, payroll, and benefits teams to ensure seamless integration of CPP and EI benefits with other employee benefits programs.
• Participate in benefits-related projects, initiatives, and system enhancements as needed.
• Conduct training sessions and workshops for employees on CPP and EI benefits, explaining eligibility criteria, contribution rates, and entitlements.
• Communicate updates, changes, and important information related to CPP and EI benefits to employees through various channels.

• Bachelor's degree in Human Resources, Business Administration, Finance, or related field preferred.
• Proven experience in benefits administration, payroll processing, or related roles, with specific knowledge of Canada Pension Plan (CPP) and Employment Insurance (EI) regulations and processes.
• Familiarity with relevant federal and provincial laws, regulations, and reporting requirements governing CPP and EI benefits.
• Strong analytical skills and attention to detail, with the ability to accurately calculate deductions and reconcile contributions.
• Excellent communication and interpersonal skills, with the ability to effectively communicate complex information to employees at all levels.
• Proficiency in payroll and HRIS systems, as well as Microsoft Office Suite.
• Ability to prioritize tasks, meet deadlines, and work independently in a fast-paced environment.
• Commitment to maintaining confidentiality and handling sensitive employee information with discretion.

MCI offers a competitive compensation package, professional development opportunities, and a collaborative work environment that values diversity and inclusion.

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.