Front Office Technical Agent
hace 7 días
We are seeking a highly skilled and customer-focused Front Office Technical Agent to join our team at Recruit4Work. As a key member of our international telecommunications company, you will play a crucial role in delivering exceptional customer service and technical support to our corporate clients.
Key Responsibilities- Customer Service and Support: Serve as the primary point of contact for customers facing technical issues, providing timely and effective solutions to ensure seamless connectivity and support.
- Technical Issue Resolution: Handle customer inquiries related to fixed and mobile networks, broadband, carrier coverage, television, and other technical issues, utilizing tools such as Dare to efficiently find solutions.
- Communication and Collaboration: Engage with customers through calls and occasionally through chat, utilizing strong communication skills to provide clear and concise information, and collaborating with colleagues to resolve complex issues.
- Sales and Upselling: Identify and leverage sales opportunities during technical customer care conversations, promoting the adoption of new products or services when appropriate.
- Requirements and Qualifications: Dutch or Flemish (C2) + English (B2), strong communication skills, sales/commercial or customer care experience, and interest in the telecom sector.
- Paid Training: Comprehensive on-the-job training provided for motivated candidates.
- Fun and Dynamic Work Environment: Collaborative and people-oriented call center.
- Competitive Compensation: Market-based basic salary.
- Growth Opportunities: Opportunities for career advancement and professional growth.
- Benefits: Private health insurance and relocation package.
Bulgaria
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Madrid Centro, Madrid, España Recruit4Work A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused Front Office Technical Agent to join our team at Recruit4Work. As a key member of our international telecommunications company, you will play a crucial role in delivering exceptional customer service and technical support to our corporate clients.Key ResponsibilitiesCustomer Service and...
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Technical Support Specialist
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Madrid Centro, Madrid, España Recruit4Work A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused Front Office Technical Agent to join our team at Recruit4Work. As a key member of our international telecommunications company, you will play a crucial role in delivering exceptional customer service and technical support to our corporate clients.Key ResponsibilitiesCustomer Service and...
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Front Office Technical Agent
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Madrid, Madrid, España Recruit4Work A tiempo completoJob SummaryWe are seeking a highly skilled and customer-focused Front Office Technical Agent to join our team at Recruit4Work. As a key member of our international telecommunications company, you will play a crucial role in delivering exceptional customer service and technical support to our corporate clients.Key ResponsibilitiesServe as the primary point of...
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Front Office Technical Agent
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Madrid, Madrid, España Recruit4Work A tiempo completoJob SummaryWe are seeking a highly skilled and customer-focused Front Office Technical Agent to join our team at Recruit4Work. As a key member of our international telecommunications company, you will play a crucial role in delivering exceptional customer service and technical support to our corporate clients.Key ResponsibilitiesServe as the primary point of...
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Front Office Technical Agent
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Madrid, Madrid, España Recruit4Work A tiempo completoJob SummaryWe are seeking a highly skilled and customer-focused Front Office Technical Agent to join our team at Recruit4Work. As a key member of our international telecommunications company, you will play a crucial role in delivering exceptional customer service and technical support to our corporate clients.Key ResponsibilitiesServe as the primary point of...
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Front Office Technical Agent
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Madrid, Madrid, España Recruit4Work A tiempo completoJob SummaryWe are seeking a highly skilled and customer-focused Front Office Technical Agent to join our team at Recruit4Work. As a key member of our international telecommunications company, you will play a crucial role in delivering exceptional customer service and technical support to our corporate clients.Key ResponsibilitiesServe as the primary point of...
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