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IT DevOps Lead

hace 2 meses


Barcelona, Barcelona, España Novartis Farmacéutica A tiempo completo
About the Role

We are seeking an experienced IT DevOps Lead to oversee and manage all day-to-day IT operations within our organization. The ideal candidate will be responsible for ensuring seamless operations, managing licenses and vendor relations, supporting audit-related aspects, budget management, and ensuring compliance, quality, and security are maintained in all operational aspects.

Key Responsibilities
  • Interact with various business stakeholders, 3rd party vendors, and other IT line functions to ensure smooth business operations.
  • Collect and prioritize operational demands and enhancement requests.
  • Conduct service review meetings with business and vendors to ensure SLA/KPI adherence.
  • Manage licenses, budget, and contracts for various tools and vendors.
  • Escalate and resolve critical incidents.
  • Ensure quality management, technical security, and user access management.
  • Support internal and external audits and maintain GxP compliance processes.
Requirements
  • Minimum 10+ years of experience in the Pharma or IT industry.
  • Minimum 8+ years of experience in the Pharma domain.
  • Minimum 6+ years of experience in a service operations role.
  • Expert understanding of business process analysis and design, system architecture, and GxP compliance.
  • Knowledge of cloud technology operations, clinical data platforms, and statistical computing environments.
About Novartis

Our purpose is to reimagine medicine to improve and extend people's lives. We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.