German Speaking Customer Service Representative in Greece

hace 2 meses


Fuengirola, Málaga, España Patrique Mercier Recruitment A tiempo completo
Customer Service Representative Opportunity in Greece

Patrique Mercier Recruitment is a leading agency specializing in international job placements, focusing on industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We are currently seeking a motivated German Speaking Customer Service representative to join our client's team in Greece, offering full relocation support.

Key Responsibilities
  • Provide exceptional customer service and support in German via phone, email, and chat, ensuring a positive experience for clients.
  • Resolve customer inquiries and issues promptly, maintaining a professional attitude and adhering to company policies.
  • Maintain in-depth knowledge of products and services to effectively assist customers.
  • Document customer interactions and feedback in the CRM system accurately, ensuring seamless communication and support.
  • Collaborate with team members and other departments to ensure efficient communication and support.
  • Participate in training sessions to enhance product knowledge and customer service skills, staying up-to-date with industry developments.
Requirements
  • Fluent in German (spoken and written) with strong English skills, enabling effective communication with clients and colleagues.
  • Proven experience in customer service or a related field, demonstrating a track record of success.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong problem-solving abilities and attention to detail, ensuring accurate and efficient issue resolution.
  • Ability to work in a fast-paced environment and manage multiple tasks, prioritizing tasks effectively.
  • Willingness to relocate to Greece for the role, embracing a new cultural and professional experience.
  • A positive attitude and a passion for helping others, driving customer satisfaction and loyalty.
Benefits
  • Training & Development opportunities to enhance skills and knowledge.
  • Performance Bonus for outstanding performance and contributions.
  • Competitive Salary and benefits package.
  • Remote work options, allowing for flexibility and work-life balance.


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