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International Researcher/Research Coordinator
hace 2 meses
About the Role:
Rover is seeking a dedicated and innovative User Experience Researcher to join our team in Barcelona, Spain. As a key member of our Product Design team, you will be responsible for providing insightful, actionable data that will shape the future of pet care services.
Key Responsibilities:
- Conduct thorough qualitative research, including contextual inquiries, diary studies, concept testing, and usability studies, in partnership with UX Design and Product teams.
- Enhance qualitative data with quantitative findings to develop a holistic view of user behaviors and needs.
- Vet, partner and lead outside agencies to conduct international localized research to support Rover's international expansion.
- Generate highly actionable insights and reports. Take a proactive role in educating and collaborating across teams to apply these insights, ensuring they resonate throughout the company.
- Work directly with product managers, UX designers, and other key stakeholders to define roadmaps and establish clear learning objectives.
- Bring your expertise in psychology, human behavior, and user experience principles to enrich the team's knowledge and influence the broader company strategy.
- Spearhead research strategy, seamlessly integrating user research across product design and development processes. Collaborate cross-functionally to embed insights into every facet of the product experience.
Requirements:
- At least 4 years of experience as a user researcher in a business environment, with a strong focus on generative and exploratory research. A Bachelor's degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, or a related field, or equivalent practical experience.
- Proficiency with common user experience research tools (Figma, Maze, UserTesting & survey tools). Proficiency in conducting and partnering on research for international markets.
- Exceptional ability to articulate insights and strategies compellingly across various audiences and organizational levels.
- Comfort with ambiguity and a proven ability to establish processes and structures within a growing team.
- Excellence in written and asynchronous communication.
Preferred Qualifications:
- Experience with marketing or research agencies. Experience responding to or crafting RFPs.
- Fluency in multiple languages, especially German, Spanish, French, or Italian, is highly desirable.
What We Offer:
- Competitive compensation
- Permanent contract
- Pension Plan
- Meal tickets through Cobee
- Generous PTO Allowance
- Hybrid schedule
- Private health insurance
- Discounted Gym Membership
- Bring your dog to work (and unlimited puppy time)
- Monetary help for adopting a dog plus yearly credit to use on our platform
- Flexible work hours, sometimes you'll need to be in at certain times, but on the whole, we're pretty flexible when it comes to managing workload and time
- Grab snacks, fresh fruit, in our kitchen to keep yourself going
- Regular team activities, including happy hours, game nights, and more
About Rover:
Rover is an equal-opportunity employer committed to promoting a diverse, inclusive, and inventive environment with the best employees. We're driven by seeing our people succeed and grow, and we work to ensure everyone contributes to their fullest potential. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations, and ordinances.
