Content Moderator
hace 3 semanas
Job Summary
We are seeking a highly skilled Content Moderator to join our team at Teleperformance Spain. As a Content Moderator, you will play a critical role in ensuring a safe and positive experience for users on our social media platform.
Key Responsibilities
- Review and filter content on our social media platform to ensure compliance with our community guidelines
- Utilize your advanced Dutch language skills to evaluate content for accuracy and relevance
- Work collaboratively with our team to resolve any content-related issues
- Stay up-to-date with current cultural, political, and social events to ensure a nuanced understanding of content
- Participate in ongoing training and development to enhance your skills and knowledge
Requirements
- C2 level Dutch language proficiency and advanced English skills
- User-friendly PC skills, including Office 365 and CRM Database
- Goal-oriented and self-assertive with a strong sense of responsibility
- Awareness of current cultural, political, and social events
- Affinity with social media platforms and content moderation
- Previous experience in content moderation, customer service, or contact center environments is valued
- Availability to work from the office and from home within a 100km radius
- Mandatory studies completed, with a document to prove it (according to Spanish legislation)
Benefits
- 38.5 hour/week contract with fixed working hours and 2 days off per week
- Shifts available: morning (08:00-16:00) and afternoon (16:00-00:00)
- Feel Good program, including Spanish lessons, quizzes, and group activities
- Health Insurance discount
- Wellness and resilience program for mental and physical health
- Incentive plan for project KPIs achievement
- Multicultural and international working environment
- Modern office space with public transport connections and proximity to Glories shopping mall
- Free coffee and fruit
- Initial training and continued personal coaching
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