Business Analyst

hace 3 días

Palma, Baleares, España Tui A tiempo completo
About the Role

We are seeking a highly skilled Business Analyst to join our cross-functional team, responsible for delivering software solutions for airline operations systems from conception to operation.

As a Business Analyst, you will collaborate with architects, data analysts, digital analysts, product owners, software developers, technology leads, and UX/UI designers to clearly define, document, and communicate requirements that will enable implementation of new changes and enhancements to our digital platforms in an agile manner.

You will be responsible for evaluating solution options, consulting with stakeholders as needed to define and articulate business needs in a way that enables the design and delivery of technical solutions that add value across TUI global platforms and services.

Key Responsibilities
  • Evaluate solution options and consult with stakeholders to define and articulate business needs
  • Collaborate with cross-functional teams to clearly define, document, and communicate requirements
  • Define and document new business, user, and system requirements, considering impacts to upstream/downstream services
  • Manage the requirement lifecycle from planning through to elicitation, testing, delivery, and business acceptance
  • Support software operation/management as 2nd level support, including incident analysis, incident management, and handling of configuration requests
Requirements
  • Extensive experience in IT-system design and requirements management, preferably in airline or tourism sectors
  • Proficiency in agile development methods and project management
  • Strong analytical skills for comprehending and communicating complex problems to both technical and non-technical stakeholders
About You

We are looking for a commercially astute, results-driven individual who is passionate about delivering high-quality business analysis that supports the ongoing delivery of growth and digital transformation across our key markets.

You will be an active member of the Business Analyst community, with a strong desire to learn and acquire new skills and keep up to date with the latest developments in your focus areas.

Security is part of everyone's job at TUI, and we practise secure behaviours first in everything we do.

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