Business Systems Analyst

hace 2 semanas

Palma, Baleares, España TUI A tiempo completo
About the Job

We are seeking a highly skilled Business Analyst to join our cross-functional team at TUI. As a Business Analyst, you will play a key role in delivering Flight Fulfillment Services from conception to operation.

Key Responsibilities
  • Evaluate solution options and consult with stakeholders to define and articulate business needs.
  • Collaborate with architects, data analysts, business product owners, software developers, technology leads, and UX/UI designers to clearly define, document, and communicate requirements.
  • Use your deep understanding of TUI products and systems, business models, processes, data flows, and their link to business capabilities to plan and deliver high-quality business analysis.
  • Define and document new business, user, and system requirements, considering impacts to upstream/downstream services.
  • Manage the requirement lifecycle from planning through to elicitation, testing, delivery, and business acceptance.
About You
  • You have professional experience in a comparable position and a degree in business informatics or another degree with a technical focus.
  • You possess strong analytical skills and commercial acumen, with the ability to understand complex problems and communicate findings to technical and non-technical stakeholders.
  • You have a collaborative approach, able to balance the needs of multiple stakeholders and facilitate agreement across multiple markets in a global structure.
  • You are proficient in using requirements elicitation methods, including business process modeling, UML, test/use cases, and prototyping.
  • You have excellent communication techniques, including workshop facilitation, documentation analysis, interviewing, and brainstorming.
  • You have experience creating, analyzing, and validating detailed functional specifications and elements of systems design.
  • You are familiar with airline systems, GDS systems, and data exchange formats.
  • You have a good understanding of known data exchange formats, especially JSON, XML, CSV, and API technologies.
  • You are comfortable with ambiguity, highly autonomous, self-responsible, and self-organized.
About Our Offer
  • Working in the leading global tourism group, with opportunities to work in international projects and teams.
  • Fantastic holiday benefits, including discounts and special offers.
  • Mobile working, flexible working hours, and working from abroad.
  • Health and wellbeing support in five key areas – Health, Social, Community, Career, and Financial.
  • Development and career opportunities, with a wide range of digital training and international career opportunities.

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