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Contract Administrator with Dutch Language Skills

hace 2 meses


Santorcaz, España Johnson Controls International A tiempo completo
About the Role

We are seeking a highly skilled Contract Administrator with Dutch language proficiency to join our dynamic team in Bratislava, Slovakia. As a key member of our team, you will play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Manage and process orders, ensuring timely and accurate completion
  • Review and manage contracts data in our ERP system, ensuring compliance with company policies
  • Process data for new orders and order modifications, creating billing invoices and credit notes as needed
  • Prepare and send indexation renewal letters to customers, requesting guarantees for placed orders
  • Complete commercial correspondence and support project managers with order-related matters
  • Communicate verbally and in writing in Dutch and English, serving as the first point of contact for contractual questions from customers
  • Check contracts and approvals in our CRM tool, supporting dispute resolution and maintaining customer master data
  • Communicate proactively with clients, running calculations for customer offers
Requirements
  • Fluency in Dutch and English
  • Excellent verbal and written communication skills
  • Ability to effectively communicate with internal and external customers
  • Excellent proficiency with MS Office suite
  • Effective time management, meeting deadlines
  • Positive attitude and ability to provide exceptional customer service
  • Ability to work independently and carry out assignments to completion
  • Team player with a strong work ethic
Preferred Qualifications
  • Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration, or legal-related work
  • High proficiency with MS Excel
About Johnson Controls International

Johnson Controls International is a global leader in building technologies and solutions. Our Bratislava Business Centre is located in the vibrant city centre, offering a dynamic and international working environment. We provide a flexible working culture, combining office and home working, and offer a range of benefits, including a €3000 joining bonus, meal vouchers, and a recreation allowance.