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Senior Manager
hace 2 meses
**Job Summary**
As a Senior Manager - Airports Automation Specialist at IAG GBS, you will play a critical role in driving the implementation of innovative automation solutions across our hub and key non-hub airports. Your primary responsibility will be to manage a portfolio of projects aimed at enhancing the customer experience and operational efficiency of airports IAG airlines operate from.
**Key Responsibilities**
- Develop and execute a comprehensive strategy for airport automation, aligning with IAG's strategic objectives and business requirements.
- Identify and measure the benefits of automation projects, ensuring a laser-focused approach to delivering impact.
- Establish and maintain effective relationships with internal and external stakeholders, including airport authorities, technology vendors, and regulators.
- Lead the sharing of insights and best practices amongst airlines within the group, promoting a culture of collaboration and knowledge-sharing.
- Identify opportunities for CASK savings within the Hub and Non-hub airports, whether through automation or process-related initiatives.
- Lead and motivate a team of project managers, business analysts, technical experts, and change managers to deliver high-quality results.
- Work closely with regional commercial and operational teams to ensure benefits are realized from automation or process improvement projects.
- Develop and manage the innovation funnel, from idea generation to implementation and scaling.
- Monitor and report on programme progress, performance, quality, and outcomes.
**Requirements**
- Proven experience in managing large-scale airport automation projects.
- Strong understanding of emerging technologies, such as biometrics, self-service, robotics, machine vision, and artificial intelligence.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Ability to think strategically and drive business growth through innovation.
- Strong analytical and problem-solving skills, with a focus on delivering results.
