Senior Cloud Reliability Engineer
hace 4 semanas
Senior Site Reliability Engineer - Database Services
This position is remote and we welcome applicants from various countries.
Role Overview:
We are in search of a Senior Site Reliability Engineer to enhance the dependability of our Grafana Cloud database offerings, which utilize Mimir, Loki, Tempo, and Pyroscope. These databases are delivered as a SaaS solution across AWS, GCP, and Azure globally.
The SRE team is a newly established group within the Databases division, responsible for managing environments for our most significant clients and serving as a supplementary resource to existing teams that operate the databases. As a member of this team, you will oversee software configuration, engage in the development of new features, manage releases, and ensure that updates do not compromise service level objectives (SLOs) or user satisfaction. Your contributions will include drafting design documents, code contributions, pull request reviews, and other engineering tasks aimed at enhancing customer reliability and observability, while also advising clients on optimizing their system usage.
Key Qualifications:
- A robust engineering background with a minimum of 6 years of experience, including at least 3 years in SRE roles.
- Experience in reliability engineering, production engineering, infrastructure engineering, or software engineering with a focus on systems.
- Strong communication skills, capable of engaging in detailed technical discussions with peers and clients, and collaborating across teams.
- Proficiency with Kubernetes on platforms such as AWS, GCP, or Azure, along with experience in Helm charts or other Infrastructure as Code (IaC) tools.
- Familiarity with Site Reliability Engineering principles and distributed computing.
- Proficient in one or more programming languages (e.g., Go, Python, Java).
- Understanding of Linux operating systems, networking, cloud storage, and scaling principles.
- Exceptional problem-solving and troubleshooting abilities.
- Experience in participating in incident response in a constructive manner, including follow-up actions and high-quality post-incident reviews.
- Comfortable working in an engineering environment that promotes autonomy and self-direction.
- We value intellectual curiosity, transparency, a proactive approach, and kindness.
Your Daily Responsibilities Will Include:
- Conducting regular one-on-one meetings with your manager and team members.
- Reviewing and establishing SLOs, proactively seeking ways to minimize costs associated with these objectives, which may involve monitoring enhancements, automation, and self-healing strategies.
- Enhancing customer observability within their respective environments.
- Designing and implementing solutions to ensure the reliability and scalability of our systems in response to growing demands.
- Developing fault-tolerant design patterns to ensure reliability is prioritized throughout the service lifecycle.
- Collaborating with Engineering Leaders to shape product strategy, roadmaps, and technical designs.
- Participating in pull request reviews and collaborating on design documents with fellow engineers.
- Educating others on Site Reliability Engineering best practices and their application in the early stages of feature development.
- Engaging in incident response activities, including investigation, resolution, post-incident reviews, and customer communication as needed.
Compensation for this role varies based on experience and skill set, with additional benefits including equity and bonuses where applicable.
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