Application Support Specialist

hace 2 semanas

Barcelona, Barcelona, España Zurich Insurance A tiempo completo
About the Role

We are seeking a highly skilled Application Support Specialist to join our team at Zurich Insurance. As an Application Support Specialist, you will play a critical role in ensuring the smooth operation of our Income Tax Application.

Key Responsibilities
  • Provide technical support and maintenance for the Income Tax Application, ensuring it meets the business requirements and expectations.
  • Collaborate with cross-functional teams, including Business, IT Support, and Project teams, to identify and resolve technical issues.
  • Develop and deploy changes, manage releases, and own the installation of Release Upgrades.
  • Manage and resolve incidents, ensuring the systems are running smoothly and effectively.
  • Continuously improve and document the solution, ensuring it is up-to-date and aligned with business needs.
Requirements
  • Minimum 3 years of total IT experience, preferably serving Finance departments.
  • Bachelor's or master's degree in advanced-IT or equivalent.
  • Proven experience in a similar role supporting web-based applications, Release Management, and with Code Repositories such as Bitbucket.
  • General IT knowledge in solution design, developing, and database technologies.
  • Experience with Cloud Technologies (Azure), Web-applications, and related programming languages (e.g., SQL, Python,.Net).
  • Strong analytical and problem-solving skills, high attention to detail.
  • Ability to work in a reliable, independent, and diligent manner.
  • Proficient knowledge of standard Microsoft tools and Sharepoint/O365.
  • Strong communication skills, with the ability to explain technical concepts to non-technical users.
  • Fluent in English (written and spoken); capable to participate in meetings and to compose reports and technical/functional documentation.
What We Offer
  • Competitive salary and a yearly bonus.
  • Option to work remotely within Spain, with the option to work abroad up to 25 days yearly.
  • Over 300 euros net to set up your home office and additional monthly home office allowance.
  • Wide range of internal and external trainings, including free English, German, and Spanish classes depending on the needs.
  • Ticket restaurant or flexibility to exchange it for other benefits.
  • Life, accident, and Health Insurance.
  • Collective Life Retirement Plan.
  • 2000 referral bonus if you bring other talented people like you.
  • Special banking and insurance conditions plus Exclusive Employees discounts.
  • Functional diversity benefits.
  • Events: summer and Christmas party, different activities like hiking, investment, beach volley club, and many more.
About Zurich Insurance

Zurich Insurance is a global insurance company that provides a wide range of insurance products and services to individuals and businesses. We are committed to helping our customers manage risk and achieve their goals. Our team of experts is dedicated to providing exceptional service and support to our customers.

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