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Technical Specialist
hace 2 meses
About the Role:
We are seeking a highly skilled Technical Specialist to join our team at AVL Software and Functions GmbH. As a Technical Specialist, you will play a crucial role in maintaining, calibrating, and repairing our products, ensuring maximum customer satisfaction and supporting the growth of our service business.
Key Responsibilities:
- Contribute to achieving maximum customer satisfaction by providing professional, customer-oriented services according to defined processes.
- Support the achievement of high and sustainable profitability by identifying and implementing optimization potentials.
- Support the growth of service business by sending information on potential cross-selling and leads to responsible persons.
- Prepare and support the preparation of service activities, including corrective and preventive maintenance, calibrations, and user support.
- Document services performed using defined templates, such as calibration protocols and service reports.
- Provide useful feedback on optimization potentials, customers, products, and services to management, support organization, product management, and quality.
Requirements:
- Technical education on electrics, electronics, or mechanics.
- Intermediate or superior training in multidisciplinary sectors of the industry (recommended industrial maintenance).
- Knowledge of MS Office.
- Organization, responsibility, and autonomy.
- Resolution in decision making and technical problems.
- Teamwork.
- Communication skills with the client.
- Ability to work under stress.
- Adequate time management and recommended tasks.
- At least 2 years' experience in a similar position.
About AVL:
AVL is one of the world's leading mobility technology companies for development, simulation, and testing in the automotive industry, and beyond. We provide concepts, solutions, and methodologies in fields like vehicle development and integration, e-mobility, automated and connected mobility (ADAS/AD), and software for a greener, safer, better world of mobility.
