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Content Review Process Director

hace 2 meses

Barcelona, Barcelona, España Novartis Farmacéutica A tiempo completo
About the Role

Key Responsibilities:

  • Manage a dedicated external partner for content approval, ensuring adequate staffing for the content approval team and ongoing performance management.
  • Develop and maintain content standards, including updates of relevant guidelines and processes to ensure consistency and quality of reviews.
  • Collaborate with cross-functional teams to ensure timely approval of global content.
  • Provide guidance and support to other departments on medical topics related to product promotion and marketing.
  • Manage training needs, including training programs for content creators, medical and commercial reviewers.

Key Performance Indicators:

  • Number of materials challenged/incompliant per month.
  • Business partnership satisfaction, measured through quarterly surveys.
  • Review and approval timelines for asset types per month.

Requirements:

  • Medical or science-related degree, MBA, or other business-related qualification. Content approval certifications are an advantage.
  • Preferred 5-6 years of professional experience in the pharmaceutical industry.
  • In-depth understanding of pharmaceutical company operations, including marketing, medical, value and access, commercial, compliance, digital/social media, content management, and production.
  • Strong knowledge of compliance/regulatory requirements in the pharmaceutical industry and Novartis internal policies.
  • Experience with reviewing or approving business materials.
  • Experience managing an external service partner.

Skills:

  • Excellent interpersonal skills and ability to develop trusting relationships with stakeholders.
  • Excellent analytical/reasoning, problem-solving, organizational, and multi-tasking skills.
  • Strong policy, process, and project management skills.
  • Knowledge expert of Novartis compliance policies, procedures, and how they apply to associates' roles and responsibilities.
  • Ability to work seamlessly with all levels of personnel.
  • Demonstrated sensitivity and knowledge of cultural differences with experience in multi-country, multi-cultural environments and demonstrated success with global collaborations.
  • Proactively and creatively problem-solves, makes effective and timely decisions while skillfully negotiating to resolve conflicts across functions and between stakeholders.

Languages:

  • Fluent English (spoken and written).
  • Additional languages will be an advantage.