Software Operations Procurement Specialist
hace 2 meses
We are seeking a highly skilled Software Operations Procurement Specialist to join our team at TD SYNNEX. As a key member of our Regional Innovation Business Services (RiBS) department, you will be responsible for managing procurement activities for software vendors and stakeholder relationships.
Key Responsibilities- Purchase Order Management:
- Process purchase orders (create, modify, control, and follow up) according to Service Level Agreements (SLAs) and vendor specifics.
- Understand, apply, and be aligned with vendor business licensing programs.
- Monitor license confirmations and ensure timely deliveries.
- Follow up on invoicing and resolve price discrepancies.
- Internal Customer and Vendor Account Management:
- Provide regular management information to internal and external stakeholders as required, ensuring data integrity.
- Direct accountability for key metrics of specific vendor sets.
- Identify, monitor, and resolve incidents.
- Order Quality Analysis:
- Provide analysis of order quality per vendor and country on a monthly basis.
- Strive for improvements, e-commerce tool efficiency, and drive changes for assigned accounts.
- Coordination with Other Areas/Departments:
- Coordinate with local teams and other RiBS departments to ensure proper process performance and customer satisfaction.
- Own and manage ad-hoc projects as defined by the Software Operations Manager.
- Technical Skills:
- Experience with SAP and Business Warehouse (BW).
- Proficient MS Office user (mainly MS Excel).
- Strong purchasing management and controlling skills with ability to understand and resolve problems.
- Soft Skills:
- Strong communication skills and customer-oriented.
- Analytical, organized, with ability to plan and juggle multiple priorities and maintain focus.
- Ability to work under pressure.
- Proactive and self-motivated.
- Effective team work with internal customers and stakeholders in problem solving.
- Adaptation to a changing environment.
- Flexibility on working hours.
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success with formal programs on leadership and professional development.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: Valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of Our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
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