Senior Project Manager

hace 6 días

Barcelona, Barcelona, España Docplanner A tiempo completo
About Docplanner

We are a leading healthcare technology company that empowers patients and doctors to improve the healthcare experience. With over 90 million patients trusting us every month and 13 countries covered, we are committed to making healthcare more human.

Job Description

As a Senior Project Manager, you will play a key role in driving patient support and satisfaction initiatives. Your responsibilities will include:

Project Leadership
  • Lead cross-functional projects to align with strategic goals and deliver results on time and within budget.
  • Collaborate with internal teams to share insights and drive initiatives.
Data-Driven Decision Making
  • Analyze data using SQL and project management tools to create reports and provide actionable insights.
Content and Policy Management
  • Develop and implement policies, guidelines, and content to enhance the customer experience and reflect user feedback.
Innovation and Problem Solving
  • Bring new ideas and solutions to the table to address challenges proactively and strategically.
Automation and Machine Learning
  • Leverage automation and machine learning technologies to streamline processes and improve efficiency.
User Feedback Loop
  • Propose user feedback loops to ensure customer needs and expectations are met.
Operational Excellence
  • Oversee daily operations to ensure efficiency, compliance, and alignment with company policies and procedures.
Project Planning and Execution
  • Develop comprehensive project plans specifying goals, timelines, resources, and budget requirements.
Requirements
  • Proven experience in project management or a related role, preferably in tech companies.
  • Strong analytical skills with SQL knowledge.
  • Proficiency in project management tools (e.g., JIRA, Trello).
  • Knowledge of programming logic and ability to perform basic coding tasks.
  • Understanding of AI basics and experience with automation and machine learning.

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