Application Engineer II
hace 1 día
Join Ansys, Inc. as an Application Engineer II and play a key role in bridging the gap between product development, sales, and customers. As a hands-on expert in Ansys products, you will use advanced-level engineering knowledge to provide technical pre-sales support, perform professional services, and help translate customer requirements into exciting new product features.
Key Responsibilities:- Apply engineering expertise and knowledge of Optics simulation techniques to provide exceptional technical support to customers, ensuring high-quality, timely customer service that results in improved customer satisfaction and productivity.
- Take ownership of customer problems, proactively engage with selected accounts to provide comprehensive Optics solutions.
- Contribute to all technical activities throughout the sales opportunity lifecycle, interact with customers to understand their product design needs and engineering design workflows, and articulate Ansys' value proposition.
- Provide introductory and/or intermediate training classes and contribute to the delivery of professional services for projects which may include collaborative work with other application engineers in the same or different disciplines.
- Gather customer requirements to support the improvement of Ansys software and collaborate with the Ansys product development teams to translate these requirements into new product capabilities.
- BS or MS in Optical Engineering or a related field.
- MS+2 years of professional experience in an engineering environment.
- Logical problem-solving, strong interpersonal and communication skills with the ability to facilitate and conduct webinars and presentations to customers and a wide range of audiences.
- Strong organizational and time management skills, possesses a sense of urgency.
- Ability to work on multiple projects which are complex in nature across geographically diverse locations.
- Projects a professional image and demonstrates business acumen, driven to succeed.
- Hands-on experience in using commercial optical software tools.
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